Frequently Asked Questions

Velarify is a cross-platform workout creator and trainer application designed for smart trainers. It features intelligent music matching that automatically syncs your favorite tracks with workout intensity, making your training sessions more engaging and motivating. Whether you're creating custom workouts or following structured training plans, Velarify helps you achieve your fitness goals.

Our intelligent music matching algorithm analyzes multiple aspects of your music library including tempo (BPM), energy levels, and track structure. During workouts, Velarify automatically selects and plays tracks that match the intensity of each training segment. For example, high-intensity intervals are matched with energetic tracks, while recovery periods feature more relaxed music. The system also identifies beat drops and key transitions to keep you motivated during challenging moments.

Velarify is available on Windows, macOS, iOS, and Android. The app is cross-platform, meaning your workouts, training plans, and preferences sync across all your devices. This allows you to create workouts on your computer and execute them on your mobile device, or vice versa.

Installation varies by platform:

• Windows: Download the installer from our website and run the setup executable. Follow the installation wizard to complete setup.
• macOS: Download the macOS installer or DMG file. Open the package and drag Velarify to your Applications folder.
• Mobile: Download Velarify from the App Store (iOS) or Google Play Store (Android).

After installation, launch the app and follow the onboarding process to set up your profile and connect your devices.

Windows: Windows 10 or later, 4GB RAM minimum, Bluetooth 4.0+ or ANT+ dongle for trainer connection.

macOS: macOS 11.0 (Big Sur) or later, 4GB RAM minimum, Bluetooth 4.0+ support.

iOS: iOS 14.0 or later, iPhone 8 or newer recommended for optimal performance.

Android: Android 8.0 (Oreo) or later, 3GB RAM minimum, Bluetooth 4.0+ support.

Velarify supports all smart trainers that use the standard Bluetooth Low Energy (BLE) or ANT+ FE-C (Fitness Equipment Control) protocols. This includes trainers from major manufacturers such as:

• Wahoo Fitness (Kickr, Kickr Core, Kickr Bike)
• Tacx (Neo, Flux, Bushido)
• Elite (Direto, Suito, Drivo)
• Zwift Hub
• 4iiii (Compatibility dependent on model)
• Other FE-C compatible trainers

During setup, Velarify will automatically scan for available trainers. Make sure your trainer is powered on and in pairing mode.

To connect your smart trainer:

1. Ensure your trainer is powered on and in pairing mode (refer to your trainer's manual if needed).
2. Open Velarify and navigate to Settings > Trainer Connection.
3. Click "Scan for Trainers" and wait for your trainer to appear in the list.
4. Select your trainer from the list and confirm the connection.
5. Test the connection by starting a test workout or adjusting resistance manually.

If you experience connection issues, ensure Bluetooth is enabled on your device and that no other applications are using the trainer.

To connect your Strava account:

1. Open Velarify and navigate to Settings > Integrations.
2. Find the Strava section and click "Connect Strava".
3. You'll be redirected to Strava's authorization page. Log in to your Strava account.
4. Review the permissions and click "Authorize" to grant Velarify access.
5. You'll be redirected back to Velarify, and the connection will be confirmed.

Once connected, you can export your completed workouts directly to Strava from the workout history screen.

After completing a workout in Velarify:

1. Go to the Workout History screen.
2. Select the workout you want to export.
3. Click the "Export" or "Share" button.
4. Choose "Export to Strava" from the options.
5. Add a title, description, and activity type if prompted.
6. Confirm the export. The workout will appear in your Strava feed.

Workouts are exported as TCX (Training Center XML) files, which include power, cadence, heart rate (if available), and other metrics recorded during your session.

When you export a workout to Strava, Velarify shares the following data:

• Workout duration and timestamp
• Power data (watts) throughout the workout
• Cadence (RPM) if recorded
• Heart rate data if connected
• Workout title and description (optional)
• Training zones and intervals

Velarify does not share your music preferences, playlist data, or personal information beyond what's necessary for the workout export. All data sharing is opt-in and requires your explicit authorization.

Yes, Velarify integrates with Spotify for music playback. To use Spotify:

1. Ensure you have a Spotify Premium account (required for API access).
2. Go to Settings > Music > Spotify in Velarify.
3. Click "Connect Spotify" and authorize the connection.
4. Select your preferred playlists or allow Velarify to access your library.

Once connected, Velarify can access your Spotify playlists and library to match music with your workouts automatically.

Yes, you can import your own music files into Velarify. The app supports common audio formats including MP3, M4A, and FLAC. Velarify will analyze your local music files to extract tempo and energy information for intelligent matching. You can also manually assign tracks to specific workout segments if you prefer more control over your playlist.

To create a custom workout:

1. Open the Workout Creator from the main menu.
2. Click "New Workout" and give it a name and description.
3. Add workout steps by clicking "Add Step" and configure:
• Duration (time-based or distance-based)
• Target power (watts) or power zone
• Cadence target (optional)
• Notes or coaching prompts
4. Arrange steps by dragging to reorder.
5. Optionally assign music tracks or let Velarify auto-match.
6. Save the workout to your library.

Climb simulation allows you to recreate real-world climbs on your smart trainer. Velarify includes a library of famous climbs and segments, or you can import GPX files from routes you've ridden. The app adjusts your trainer's resistance to match the elevation profile, creating a realistic climbing experience. You'll see a 3D visualization of the route and elevation profile during the workout, helping you pace yourself and prepare for actual climbs.

If you're having trouble connecting to your smart trainer, try these troubleshooting steps:

• Ensure your trainer is powered on and fully booted up.
• Check that Bluetooth is enabled on your device.
• Close other apps that might be using the trainer (Zwift, TrainerRoad, etc.).
• Move your device closer to the trainer (within 3-5 feet for best results).
• Restart both Velarify and your trainer.
• Update your trainer's firmware if updates are available.
• For ANT+ connections, ensure your ANT+ dongle is properly connected and drivers are installed.

If problems persist, visit our Support page for additional troubleshooting resources.

If Velarify crashes or freezes:

• Ensure you're running the latest version of Velarify.
• Check that your device meets the minimum system requirements.
• Close other resource-intensive applications.
• Clear the app cache (mobile) or reinstall the application.
• Check for available OS updates on your device.
• Review the error logs (found in Settings > Diagnostics) for specific error messages.

If crashes continue, please contact support with details about when the issue occurs and any error messages you see.

For additional support:

• Visit our Support page for troubleshooting guides and contact information.
• Check the in-app help section (accessible from Settings > Help).
• Review workout guides and tutorials in the app.

If you can't find the answer you're looking for, our support team is ready to help. Reach out through the contact form on the Support page.